![]() Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. There are two ways you can get the right drivers for your USB controller: manually or automatically. ![]() You can solve it through updating your USB controller software. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. So please do not download any so-called WD My Passport driver from the third-party websites for the unknown security. Important: To connect your WD My Passport Ultra to your Windows computer, there’s no WD My passport driver required.
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